Returns + Exchanges

 

Returns and Exchanges

+ Feel free to email us at statementgoodsdesign[at]gmail.com if you have any questions or concerns about an order 

+ Exchanges are always permitted up to 30 days after payment and shipping cost are the buyers responsibility.

+  Returns -  Please contact me within 7 days after receiving your order before shipping your order back.  Only once a request for refund has been approved, should you ship back an order for refund.  A 15% restocking fee will be applied to refunded orders.

+ Items must be in unused and original condition and must be returned within 14 days of receipt for a refund (excluding shipping charges). 

+  Original shipping charges will not be refunded and return shipping costs are the buyer’s responsibility and are non-refundable.

+ No refunds will be made on any paintings, jewelry or clearance items.

+ All paintings are Final Sale

+ Custom orders cannot be refunded.

+ All jewelry sales are final. Please contact me if an item breaks - I am more than happy to repair damaged goods.

+ If an item is lost or damaged during shipping, I will work with customers on an individual basis to help with problems or issues.